We are aware of a small set of card transactions that have appeared on our customers accounts that are duplicates of transactions that originally occurred in June. These transactions were caused by an incident at card network level. A mitigation is rolling out, which will appear as reverse transactions of the erroneous ones. We apologise for any convenience caused.

All affected transactions have been corrected to either a Complete or Reverted status. If you believe you have an affected transaction that is still in the incorrect state please contact your account manager or our support team